Back to home
Right to be Forgotten
ACCOUNT DELETION REQUEST
In compliance with Google Play policies and privacy regulations, we provide a clear mechanism for you to request the complete deletion of your account and associated data.
1. Steps to Request Deletion
You have two options to exercise your right to be forgotten:
Option A — Directly in the App:
1. On the bottom navigation bar, tap the MENU tab (three horizontal lines icon on the right).
2. Scroll down to the bottom of the screen.
3. Tap the red button "Delete Account".
4. In the confirmation dialog, confirm by tapping "I understand, delete my account". Your saved profiles, history, and calculations will be permanently deleted from our servers immediately.
1. On the bottom navigation bar, tap the MENU tab (three horizontal lines icon on the right).
2. Scroll down to the bottom of the screen.
3. Tap the red button "Delete Account".
4. In the confirmation dialog, confirm by tapping "I understand, delete my account". Your saved profiles, history, and calculations will be permanently deleted from our servers immediately.
Option B — Via Email / Support:
If you don't have access to your device or uninstalled the app, send an email to kabbalah@33studios.dev with the subject "Account Deletion Request" including your email or user ID. We will permanently delete your account within 48 business hours.
If you don't have access to your device or uninstalled the app, send an email to kabbalah@33studios.dev with the subject "Account Deletion Request" including your email or user ID. We will permanently delete your account within 48 business hours.
2. Data to be Deleted
Upon confirming deletion, the following data will be permanently erased from our servers:
- User profile (name, email, unique ID).
- Complete history of gematria and numerology analyses.
- Saved preferences and settings.
3. Data Retained
We only retain financial transaction records (Google Play receipts) for the period required by applicable tax laws. These records are kept isolated and are not linked to any active profile.